Tag Archives: Airports

Gatekeepers

This is a series of posts about Belize and Guatemala that starts here.

Waiting in the gate area for my flight to Belize. Why do people crowd around the jet way entrance as soon as the boarding announcements begin? It takes at least half an hour to board everyone, and once you’re in the jet way you stand in line anyway.  Then you stand in the aisle of the plane til you can reach your seat, so what was the rush?

But crowd everyone did, except me and a few other hangers back.  Maybe people thought the announcements would sound clearer if they got closer.  Why is it that airlines can propel a million-pound vehicle through the air but they can’t invent a PA system that’s as clear as a MacDonald’s drive through?

A group of military personnel stood patiently as tourists in flip flops and shorts shoved in front of them.

Ah, now I could make out part of the announcement.  They were asking for volunteers to give up their seats and take a later flight because the plane was “very full.”  You mean, overbooked, don’t you? I thought.

I used to work for a consulting firm that analyzed the data of applicants to private colleges.  Using an algorithm with 400 data points, we would sift and sort and make recommendations.  If you were poor but your test scores were high and would bring some kind of diversity to the student body and you played the marimba, you might be offered a $50,000 scholarship toward the $60,000 annual cost of attendance.  If you were dumb but lived in the Connecticut zip code with America’s highest per capita income, they might give you a President’s Scholarship of $2,000 to flatter and lure you in.

The two principals of the firm traveled extensively to visit our clients.  College enrollment, explained one of them, shared similarities to how airlines filled seats.

“Everyone on a plane has paid a different price,” he said grumpily, which was how he said everything. “I might have paid $850 to go to Sioux Falls while the guy sitting next to me paid $500.  They’ve got my travel history, they know how much I was willing to pay in the past, they probably know how much I paid for the house in Georgetown and my condo on Summit and my Volvo, so I’m fucked.”  He had done very, very well in the college admissions consulting business.

So knowing how sophisticated it all is, you have to wonder whether, when an airline overbooks, is it intentional and if so, what’s the point?

I didn’t pay enough attention to see if anyone gave up a seat.  Next they announced that most everyone would have to check their carry ons.  What the hell?  Is this because of the jerks who are trying to game the system with their one “extra carry on item?”  That used to mean a handbag or a laptop case, but now people are testing the limits and bringing purses the size of Labradors, in addition to their actual carry on.

“We’d like to thank the US service members who are flying with us today,” was the next, pretty-clear announcement, “and invite them to board first.”

The people who had shoved past these military members now turned and smiled and thanked them for their service. Some people applauded.  The soldiers looked uncomfortable and made a beeline for the gate.

I would like to think that Delta and my fellow passengers were sincerely appreciative of these military members’ service. But we’re all so detached from the wars—er, conflicts—in which we’re involved. It’s easy elbow past them in line, then give lip service to “honoring our veterans” five minutes later without much thought about what they’ve witnessed.

I interviewed a young veteran last year.  She had been on gate duty at a US compound in Afghanistan, and she told of having to turn away a desperate father who came seeking medical care for his small son, who he was carrying.  She started crying. “Maybe you should keep working at The Gap for a while,” I said gently. “Maybe it’s too soon to work with torture survivors.”

Carry On and Keep Calm

This is a series of posts about Belize and Guatemala that starts here.

We would be moving around a lot on this trip, so I was determined to take only a carry on.  This was a good call because if I had brought my regular bag I would have been trying to cram it into the back of a van with the 10 carry ons of my fellow travelers, and I would have lost the unspoken competition for who could travel with the least stuff.

Checking the baggage restrictions, I was remembered that the free checked bag on international flights doesn’t always mean “international.”  I went to Canada a few years ago and they wanted $50 to check my bag.

“But this is an international flight,” I protested.

“No,” said the smiling ticket agent.  “Canada isn’t international.”

I think Canada might have something to say about that, but I had no choice but to fork over my credit card. I have to give Delta credit for clarifying things.  Instead of using the term “International,” they now list the fees by regions—checking a bag to Central America would be $25 each way.

I hadn’t traveled with only a carry on for years, so standing in the security line I suddenly had a start—I had been so focused on packing the right rain and sun gear that I’d forgotten about the limit on liquids and gels. Crap!  As we inched forward I took out my cosmetics bag and triaged the confiscatable items.  Obviously, toothpaste, then the wrinkle-reducing miracle face cream, then sunscreen were priorities. I could jettison the bug spray, shampoo, and five other gels and liquids I was carrying if forced, but I quickly distributed things among my carry on, purse, and vest pockets, thinking maybe they wouldn’t figure out they were all from one person.

I went through, no problem.  Should I feel good or scared about that?  I choose good.

The Minneapolis/St. Paul International Airport used to be the headquarters of Northwest Orient Airlines, which became Northwest, which became Delta, which moved to Atlanta where labor is cheaper.  It’s still a hub, but now we have this sprawling infrastructure without the cash flow to support it.  When people describe an ostentatious new house as, “cold and cavernous like an airport hangar,” that is not a compliment. MSP is pretty much like that—gigantic, soulless, with moving walkways that go forever, off-white walls that need new paint with billboards that proclaim, “America’s Leading Source for B to B Online Storage Solutions, in White Bear Lake, Minnesota!”

The main terminal used to be named Lindbergh, and the charter terminal was called the Humphrey.  The names were changed a few years ago to the scintillating, “One” and “Two.”  Charles Lindbergh was an anti-Semite who thought Hitler was on to something, but he was also the first person to make a solo flight across the Atlantic, which was a big deal in 1927.  Hubert Humphrey fought anti-Semitism as Minneapolis mayor in the 40s, and became Vice President under Lyndon Johnson.  Parents used to have to explain who Lindbergh and Humphrey were, which provided a little civics or history lesson while waiting at the airport. One and Two don’t pique any curious questions, but I guess they’re very, very clear.

There is Gate G, where the international flights depart.  They must have gotten a grant to redo it. It’s stuffed with shops and bars and there’re sparkly tile and mirrors and colored lights.  And of course the ubiquitous iPads at every seat—because for about five minutes five years ago, that was the state of the art thing to do—force people to order lousy food on them instead of from a real person.

There, I’ve had my say about MSP.  My opinion was reinforced when I connected through Atlanta.  What a beautiful airport.  I had to walk from one end to the other.  Some people might complain about that, but I am always glad for an opportunity to get my blood pumping.  There were all sorts of artworks and tributes to historical figures on the walls—none of which I read but I like to know it’s there.